Are you a dynamic and detail-oriented professional with a passion for driving IT change? Do you thrive in an Agile environment, working with stakeholders to define and shape system requirements? If so, we have a fantastic opportunity for you to join our team at International Personal Finance (IPF) as a Business Systems Analyst.

At IPF, we are dedicated to building a better world through financial inclusion. As a Business Systems Analyst, you will play a pivotal role in shaping and defining system requirements across our Core Systems, working closely with suppliers and development teams to ensure effective IT solutions that support the growth of our business.

About the Role:

We are currently looking to appoint a Business Systems Analyst to join our team on a hybrid basis at our Head Office on Whitehall Road, Leeds, which is a short walk from Leeds Train Station. Our office has been designed as a collaborative space supporting hybrid working.

The role reports into the Senior Systems Analyst, supporting the development and delivery of IT solutions that align with business objectives. You will act as the bridge between business and IT, ensuring that requirements are clearly defined and effectively translated into user stories that guide development teams.

Your Day-to-Day Activities are Likely to Include the Following:

• Leading workshops and meetings to understand business problems and define system requirements.

• Collaborating with Agile scrum teams to maintain and shape the development backlog.

• Supporting sprint planning, priority discussions, and retrospectives.

• Managing small change initiatives and supporting product deployments.

• Engaging with external, third-party suppliers both in the UK and offshore.

• Challenging change requests and working with stakeholders to find optimal solutions.

• Communicating regularly with key stakeholders to provide updates on system analysis activities.

• Coordinating with in-country IT and business teams to prepare for system changes.

What Are We Looking For?

Here’s what experience we need from you:

• Strong knowledge of Systems Analysis principles, practices, techniques, and tools.
• Demonstrated experience in an Agile environment, working closely with development teams.
• Proficiency in all phases of the project and development lifecycle.
• Knowledge of IT industry trends, ideally within financial services.
• Strong stakeholder management, influencing, and negotiation skills.
• Excellent problem-solving ability and the confidence to challenge existing processes.
• Experience in designing and facilitating requirements-gathering workshops.
• Commercial acumen with a structured, analytical approach to problem-solving.
• Ability to manage multiple projects and priorities simultaneously.
• Experience using Jira/Confluence (or other project management tools).
• Working knowledge of SQL and relational databases (desirable).

Why Join International Personal Finance?

At IPF, our purpose is to build a better world through financial inclusion. We empower people who are often financially excluded to access simple, personal, and affordable financial services.

By joining us, you’ll become part of a truly international team of 22,000 people working across 9 countries and 3 continents, all dedicated to creating a better future for our customers, colleagues, and communities.

What Can We Offer You?

• Competitive salary
• Eligibility for an annual performance bonus based on personal and company performance
• Generous employer pension contribution
• Hybrid working model
• 25 days annual holiday entitlement (rising to 28 days after 5 years), plus an option to purchase an additional week
• Life Assurance cover (3x your annual salary)
• Group Income Protection cover
• Access to our Employee Assistance Programme 24/7
• Save As You Earn scheme and other financial benefits
• Menopause Plan with access to specialist GPs
• Electric Vehicle salary sacrifice scheme
• Ride to Work scheme

…and much more!

Inclusion & Diversity Statement

We are an equal opportunities employer and are committed to providing reasonable support to candidates requiring assistance in the recruitment process. Please contact our HR Team for any support you may need.