Building a better world through financial inclusion
The IPF Group
At IPF, our purpose is to build a better world through financial inclusion and we play a crucial role in society helping people who are often financially excluded to access simple, personal, and affordable finance and a variety of great value home, medical and life insurance to help them and their families.
If you work for us, you’ll be joining a truly international team of 22,000 people working in 9 countries, and across 3 continents, who are driven to build a better world for our customers.
What we do
We ensure that everyone has a chance to access the credit they need - affordably.
Our customers might require money for something vital, such as paying an unexpected bill, or coping with day-to-day expenses. Or they may be looking for help to carry out home improvements, buy a car or start a business.
Whatever they need, we offer innovative financial services that are respectful, responsible and straightforward.
Working here
You can improve other people’s lives and your own at IPF, whichever of our businesses you work for and whichever role you choose. Our culture is focused on doing what’s right for our customers, colleagues and communities. Join us, and you will be empowered to develop yourself within a business that’s exciting, fast-moving and inspiring.
By helping us to build a better world through financial inclusion, you’ll have the chance to make a personal and positive difference to the lives of our customers. And you can have an impact on an international scale, as you innovate, collaborate and develop a rewarding career.
Our values
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We are responsible
We always take due care in our actions and decisions -
We are respectful
We treat others as we would like to be treated -
We are straightforward
We are open and transparent in everything we do
What kind of people do we look for?
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Focus on customers
Everything we do is driven by our desire to do more for our customers and to help more people gain financial inclusion. All our customers have a need, a desire, a dream. And we do all we can to bring what might seem out of reach to them.
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Be collaborative
As a business, we work closely together, even when we can’t be in the same room as each other. Because sharing ideas and approaches has always been critical to our success and always will be.
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Inspire each other
We’re always looking to improve and find that next big idea that will help customers achieve their goals. To do that, we need to inspire each other to go further and do more every day.
Sustainability is vitally important to us
We are committed to delivering a strong ESG performance and we manage our business and the impact we have on society in a sustainable way. Not only do we provide our customers with responsible and sustainable products to help build a better world through financial inclusion, but we are also delivering on our climate change strategy, and we strongly promote diversity & inclusion and wellbeing for all of our people.
Here’s just a handful of our initiatives
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During 2021, colleagues in the Czech Republic developed a highly effective campaign highlighting the plight of underprivileged, marginalised and excluded members of society. Extensive research revealed more than 10% of the population are deemed to be “Invisible”.
The campaign highlighted five groups – Young Families, Lone Parents, Shadow Economy Workers, Poor Students and the Experienced but Unemployed. In addition to an extensive media campaign to raise awareness of this issue, the programme focused on building a platform to connect the Invisibles with public institutions and partner NGOs who can provide support. To date, the programme has attracted over 15,000 visitors to its website and 4,500 fans to the dedicated Facebook profile. The next phase will involve engaging more NGOs and public sector stakeholders to endorse the programme.
More media attention and a larger base of partner organisations will be instrumental in aiming for systematic changes which can effectively support the inclusion of the ‘Invisibles’ back into society. Following feedback from colleagues and community partners as part of our purpose engagement work, we are extending this campaign into a global initiative supported by all our markets.
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Our colleagues in Poland were understandably moved by the refugee crisis that has occurred due to the war in the Ukraine. They wanted to help in any way that they could, and they also wanted to create something that would last for a long time and so the idea for the Mother’s House was born.
So, they set about with their project – to create a refuge for the women and children fleeing the war in Ukraine. They rented a building in a leafy suburb of northern Warsaw and began renovating it. 70 people from our Provident Poland business contributed to more than 400 hours of work over evenings and weekends to make this possible. Colleagues from around the world contributed donations to help make this dream become a reality.
At first, the house will host mothers with children from the Ukraine refugee crisis and, ultimately, it will a shelter for mothers with children from Poland.
As of today, 19 Ukrainian families are now living in the Mother’s Shelter. -
A green partnership set up in Poland with the social foundation Dotleni.org This assigns a proportion of our sales revenues to planting trees.
IPF team members volunteered to plant saplings and help create a forest of 40,000 trees in the north east of Poland. The trees will produce 5,600 kg of oxygen every 24 hours, equivalent to the demand of around 20,000 people, and will absorb 28,800 kg of CO2 every year. Similar initiatives are taking place in Romania and Hungary.
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Our IT strategy now includes green computing initiatives to reduce the environmental effect of our operations. The leading light has been the introduction of MyProvi – our agent mobile app. This has digitised the sales and collections service for home credit customers and reduced paper consumption significantly. Switching our data centres to the public cloud will deliver additional environmental benefits due to lower carbon emissions and reduced electricity consumption.
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